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The FTC sues Amazon over deceptive sign-up and cancellation practices for Prime, alleging violations of consumer protection laws.
A federal trial in Seattle begins Monday, 2025, as the FTC accuses Amazon of using deceptive design tactics, or "dark patterns," to enroll consumers in Prime and make cancellation difficult, violating consumer protection laws.
The case, which could last a month, claims Amazon misled users by collecting billing info before clear disclosures, a practice Judge John Chun ruled may violate the Restore Online Shoppers’ Confidence Act and potentially expose executives to liability.
Amazon denies the claims, calling them unfounded and maintaining its processes are clear.
The trial is part of broader regulatory scrutiny of Big Tech’s subscription practices, with similar cases against Uber and another FTC suit against Amazon scheduled for 2027.
The outcome could set a precedent for digital transparency across tech.
La FTC demanda a Amazon por prácticas engañosas de suscripción y cancelación de Prime, alegando violaciones de las leyes de protección al consumidor.