AI automation is cutting entry-level jobs, hurting Gen Z job seekers, prompting Goodwill to boost skills training.

Goodwill CEO Steve Preston warns that AI-driven automation is already displacing entry-level jobs, particularly in call centers and sales, making it harder for Gen Z, especially those without college degrees, to find work or gain experience. He sees a growing youth unemployment crisis, with college students and young men disproportionately affected, threatening the traditional career pipeline. Despite tech leaders downplaying risks, Preston notes real layoffs tied to AI are underway. Goodwill, which helped over 2 million people last year, is shifting focus to skills training and job matching. He urges young people to adapt by building AI-relevant skills, emphasizing resilience in a changing job market.