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Over 80% of patients in four Asian nations delay care due to cost, confusion, and access barriers, a Prudential study finds.
A Prudential-commissioned study by Economist Impact reveals that patients across Hong Kong, Indonesia, Malaysia, and Singapore face significant challenges accessing healthcare, with over 80% delaying care due to confusion, high costs, and lack of information.
Many struggle with appointment booking, long waits, unclear pricing, and unexpected charges, while nearly half rely on family, loans, or crowdfunding to cover expenses.
Over half lack proper guidance for treatment decisions, and 40% turn to digital tools like AI for help.
Patients prioritize minimal disruption to daily life, yet find visiting a general practitioner inconvenient.
Experts urge collaboration among providers, insurers, governments, and tech innovators to improve transparency, streamline processes, and expand reliable digital resources to make healthcare more accessible and patient-centered.
Más del 80% de los pacientes en cuatro naciones asiáticas retrasan la atención debido al costo, la confusión y las barreras de acceso, según un estudio de Prudential.