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Nationwide's banking app and online services were down for several hours, impacting customer access.
Nationwide's mobile and internet banking services were down for several hours on Tuesday, affecting customers' access to their accounts.
The outage started around 3 pm and was restored later in the day.
The bank apologized and stated that direct debits, card transactions, and ATM withdrawals were unaffected.
Nationwide reported 11 IT failures last year, impacting nearly 2 million transactions, due to hardware or software issues.
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La aplicación bancaria y los servicios en línea de Nationwide estuvieron caídos durante varias horas, afectando el acceso de los clientes.