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Southwest Airlines enacts policy requiring plus-size passengers to buy an extra seat upfront, eliminating refund options.
Southwest Airlines is implementing a new policy starting January 27, 2025, requiring passengers who cannot fit within their seat's armrests to purchase an additional seat in advance.
This new rule replaces the previous option to buy an extra seat with a refund or request one for free at the airport.
Refunds for the extra seat are no longer guaranteed, and the policy has been criticized for potentially making flying more expensive and difficult for larger passengers.
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Southwest Airlines promulga una política que exige que los pasajeros de talla grande compren un asiento extra por adelantado, eliminando las opciones de reembolso.