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Maharashtra plans to offer all citizen services via WhatsApp to enhance accessibility and efficiency.
Maharashtra's Chief Minister, Devendra Fadnavis, has announced that all citizen services in the state will soon be available on WhatsApp to improve accessibility and efficiency.
The state aims to provide 1,001 services through its 'Aaple Sarkar' portal, with 997 already available and 236 added in the last 15 days.
Fadnavis also instructed officials to reduce the number of documents required for applications and to have third-party audits for service quality.
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Maharashtra planea ofrecer todos los servicios ciudadanos a través de WhatsApp para mejorar la accesibilidad y eficiencia.