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Ten Indian states resolved over 100% of consumer cases in July, aided by the new e-Jagriti digital platform.
Ten Indian states, including the National Consumer Disputes Redressal Commission, resolved over 100% of consumer cases in July, surpassing the number of cases filed.
This improvement is partly due to the e-Jagriti digital platform launched in January 2025, which has registered over 200,000 users and handled more than 85,000 cases this year.
The platform aims to enhance transparency and efficiency in consumer grievance handling across India.
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Diez estados indios resolvieron más del 100% de los casos de consumidores en julio, con la ayuda de la nueva plataforma digital e-Jagriti.