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RBI forecasts generative AI could enhance Indian banking operations by up to 46% by 2033.
The Reserve Bank of India (RBI) reports that generative AI could boost banking operations in India by up to 46%.
AI adoption is driven by enhancing customer experience, increasing revenue, and reducing costs.
AI chatbots are improving customer service, while AI-powered credit scoring models are expanding access to credit.
The RBI predicts that generative AI's market will exceed Rs 1.02 lakh crore (about $12 billion) by 2033, growing at 28-34% annually, making banking more efficient and inclusive.
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RBI pronostica que la IA generativa podría mejorar las operaciones bancarias indias hasta en un 46% para el año 2033.