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Marks & Spencer apologizes after a customer complained about a transgender employee in the lingerie section.
A Marks & Spencer store apologized after a mother complained her daughter felt uncomfortable when approached by a transgender employee in the lingerie section.
Despite the apology and M&S's clarification that the employee was not a specialist bra fitter, the incident sparked a social media backlash and calls for a boycott.
The store emphasized its commitment to inclusivity and noted that customers can request help from specific staff members if they feel uncomfortable.
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Marks & Spencer se disculpa después de que un cliente se quejó de una empleada transgénero en la sección de lencería.