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flag Luzerne County, PA, unveils "NextGen" AI program to enhance services with human oversight.

flag Luzerne County, Pennsylvania, is rolling out a pilot AI program called "NextGen Luzerne County" to enhance government services without replacing human decision-making. flag The initiative, led by Chief AI Officer Vito DeLuca, focuses on improving data storage and employee training to ensure responsible AI use. flag The county is prioritizing data security, privacy, and ethical practices, with Microsoft 365 Copilot GCC as the chosen AI tool. flag The program aims to boost efficiency while avoiding issues like misinformation and bias.

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