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flag UK's FCA identifies insurer inefficiencies contributing to rising car insurance costs.

flag The UK's Financial Conduct Authority (FCA) found poor claims handling practices by insurers, contributing to rising motor insurance premiums. flag While premiums are mainly driven by external costs like hire car prices and theft claims, issues include delays, high complaints, and insufficient oversight of outsourced services. flag The FCA is addressing these issues directly with firms and working with the government to help reduce motor insurance costs.

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