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South Africa's algorithm-based income verification system wrongly excludes millions from social grants.
In South Africa, an algorithm-based system for verifying income is wrongly excluding millions from social relief grants, despite their eligibility.
The system misinterprets financial data, leading to high rejection rates for the Social Relief from Distress grants.
Experts call for a more inclusive approach combining digital and in-person verification to address the issue, as many vulnerable families struggle with high unemployment rates.
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El sistema de verificación de ingresos basado en algoritmos de Sudáfrica excluye erróneamente a millones de personas de las ayudas sociales.