In 2025, the National Consumer Helpline logged 541,000 complaints, with southern states comprising 23% of filings.

The National Consumer Helpline received 541,000 complaints in 2025, with 23% from southern states. Of the 2.85 million cases filed nationally, only 562,000 are pending, with southern states accounting for 13.34% of these. The Department of Consumer Affairs held a workshop to improve consumer grievance handling, highlighting digital tools like virtual courts and the Right to Repair Portal. Karnataka and Kerala led in case disposals, achieving over 100% clearance rates.