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Costco tests "Scan & Go" app to reduce checkout lines, aiming to speed up transactions.
Costco is testing a new "Scan & Go" technology to address long checkout lines, a top customer concern.
This system, similar to those at Sam's Club and BJ's Wholesale, lets customers scan items and pay via an app, with employees verifying purchases at the exit.
CEO Ron Vachris said the tests have been successful in speeding up transactions, though no timeline for a full rollout has been announced.
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Costco prueba la aplicación "Scan & Go" para reducir las líneas de pago, con el objetivo de acelerar las transacciones.