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Ghana's minister warns mobile operators to improve service quality by year-end or face fines.
Ghana's Minister of Communication, Samuel Nartey George, has warned mobile operators to improve service quality by the end of 2025 or face financial penalties.
The ultimatum comes after a National Communications Authority report found widespread inconsistencies.
A nationwide test will be conducted in the third quarter to assess performance.
Any fines imposed will see 40% returned to customers as compensation, either through bonus data or call time.
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El ministro de Ghana advierte a los operadores móviles que mejoren la calidad del servicio antes de fin de año o se enfrentarán a multas.