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Heathrow Airport CEO slept through a major power outage that stranded 200,000 passengers.
During a March power outage at London's Heathrow Airport, which stranded about 200,000 passengers, CEO Thomas Woldbye was asleep with his phone on silent and wasn't informed until the next morning.
The airport's chief of operations, Javier Echave, managed crisis meetings and decided to shut down the airport for almost a day.
A review committee recommended improving the notification process for critical incidents.
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El CEO del aeropuerto de Heathrow durmió durante un gran corte de energía que dejó a 200.000 pasajeros varados.