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JetBlue tops business and first-class rankings; Delta leads premium economy, per 2025 JD Power survey.
The 2025 JD Power airline rankings show JetBlue topping business and first-class categories, while Delta leads premium economy for the third year.
Southwest ranks first in economy/basic economy.
The survey, based on over 10,000 responses, measures satisfaction across seven factors, including staff, digital tools, and value for price.
JetBlue gained trust and moved to second overall, despite industry challenges like flight delays and declining confidence.
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JetBlue encabeza los rankings de negocios y de primera clase; Delta lidera la economía premium, según la encuesta de JD Power de 2025.