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flag New Zealand's drug-buying agency, Pharmac, needs a cultural and operational reset, an independent review finds.

flag An independent review has found that New Zealand's drug-buying agency, Pharmac, needs a complete reset of its culture and operating model. flag The review, led by Debbie Francis, recommends a clearer mission, measurable goals, and a more outward-focused approach. flag Staff skepticism about achieving these changes was noted. flag The review follows years of controversy and the recent resignation of Pharmac's CEO, Sarah Fitt.

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