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Meta faces lawsuits in Ghana over psychological distress claims from content moderators.
Meta, the parent company of Facebook and Instagram, faces lawsuits in Ghana over the psychological distress experienced by content moderators.
The moderators, employed by Majorel and Teleperformance, claim they have suffered from depression, anxiety, insomnia, and substance abuse due to reviewing extreme content like violence and child abuse.
Foxglove, a UK-based non-profit, is supporting the legal action, aiming to establish better worker protections for psychological harm.
Meta and Teleperformance claim they provide adequate support, including counseling and training.
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Meta enfrenta demandas en Ghana por reclamaciones de angustia psicológica de los moderadores de contenido.