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Chinese e-commerce ends no-return refund policy to aid struggling merchants in weak economy.
Chinese e-commerce authorities are ending a policy that allowed customers to get refunds without returning goods, to help ease financial pressure on merchants during a weak economy.
The change, effective by July, means only merchants can request refunds.
This follows protests over the policy on the PDD platform Temu.
The move aims to support businesses struggling due to economic slowdowns.
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El comercio electrónico chino pone fin a la política de reembolso sin devolución para ayudar a los comerciantes en dificultades en una economía débil.