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flag SSA implements stricter identity checks to fight fraud, causing confusion among beneficiaries.

flag The Social Security Administration (SSA) has rolled out new anti-fraud measures to enhance identity verification, including conducting checks on all phone applications and requiring flagged individuals to verify their identity in person. flag Beneficiaries can no longer change direct deposit information by phone. flag These measures, aimed at preventing fraud, have been criticized for potentially hindering access to benefits. flag The SSA's policy shifts have caused confusion among beneficiaries and staff.

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