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flag Malaysian online sellers use AI in just 26% of operations, highlighting a significant adoption gap.

flag Lazada's new report shows Malaysian online sellers have integrated AI into only 26% of their business operations, significantly lower than the Southeast Asia average of 37%. flag Despite 69% of Malaysian sellers being familiar with AI, there's a gap between perceived and actual adoption. flag Sellers see AI as beneficial for productivity and cost savings, but also cite high costs and implementation times as barriers. flag Lazada highlights the need for better support and resources to help sellers adopt AI effectively.

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