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flag Over half of UK job centers cut support for claimants amid staffing shortages and high caseloads.

flag More than half of job centers in England, Wales, and Scotland have cut support for claimants due to high caseloads and a shortage of work coaches. flag Between September 2023 and November 2024, 57% reduced assistance. flag The Department for Work and Pensions plans to redeploy staff to help disabled people into work and modernize job centers with new digital tools. flag The government will invest £1 billion in personalized employment support.

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