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Ofgem proposes new rules for UK energy suppliers to speed up smart meter installations or compensate customers.
UK energy regulator Ofgem proposes new rules for energy suppliers to offer smart meter appointments within six weeks, or compensate customers.
Suppliers must fix faults within 90 days or face payouts.
These guidelines, part of a review to ensure adequate service, could quicken the installation process and improve customer service for both domestic and business consumers.
Smart meters help monitor energy usage and can lead to savings.
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Ofgem propone nuevas normas para los proveedores de energía del Reino Unido para acelerar las instalaciones de contadores inteligentes o compensar a los clientes.