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United Airlines apologizes after flight crew asked mom to remove her son's life-support equipment.
United Airlines has apologized after a flight crew asked a mother to remove her son's life-supporting ventilator and tracheostomy tube before a flight.
Melissa Sotomayor, whose 21-month-old son is medically complex, shared the incident on TikTok, stating the crew claimed it was a "bulk head seating problem."
Despite showing medical clearance, the flight was delayed by an hour.
United contacted Sotomayor afterward to address her concerns and apologize, but she found the apology insincere.
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United Airlines se disculpa después de que la tripulación de vuelo le pidiera a la madre que retirara el equipo de soporte vital de su hijo.