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flag O2 uses AI to block scam calls, identifying about 50 million monthly since November 2022.

flag O2, a telecommunications provider, has been using AI to detect and block scam calls, identifying around 150 million suspected fraudulent calls since November 2022. flag The AI system flags about 50 million calls monthly, with O2 warning of common scams involving fake HMRC, Amazon, and banking impersonations. flag To enhance caller identification, O2 introduced Brand ID, a service that has processed 9.5 million calls from over 200 businesses, aiding in distinguishing legitimate calls from scams.

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