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Social Security Acting Commissioner outlines cuts and AI upgrades to fix agency issues.
Social Security Administration Acting Commissioner Leland Dudek has apologized for past mistakes in a memo to staff and outlined plans to improve agency operations.
Dudek's vision includes reducing the workforce by up to 12%, closing six regional offices, and boosting anti-fraud efforts with new AI technologies.
The agency has seen over 2,700 employees sign up for voluntary separation programs, with 1,400 agreements finalized.
Dudek aims to improve services and address claims of improper payments under his leadership.
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El Comisionado interino del Seguro Social describe recortes y actualizaciones de IA para solucionar problemas de agencia.