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Services Australia criticized for unfairly revoking child support from a family violence survivor.
Services Australia revoked a family violence survivor's child support payments based on a claim by her ex-partner, failing to give her enough time to present evidence and treating her unfairly.
The ombudsman criticized the agency for disregarding her circumstances and recommended updating training and potentially compensating her.
Services Australia accepted these recommendations and pledged to better support victim-survivors.
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Servicios Australia criticó por revocar injustamente la pensión alimenticia de un superviviente de la violencia familiar.