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Quick commerce in urban India slashes physical retailer sales by 52%, PwC report reveals.
Quick commerce, or on-demand delivery, has caused a 52% drop in essential goods sales for physical retailers in urban India, according to a PwC report.
Sales of food, personal care, and household cleaning products have been hit hard, though childcare, beauty, and wellness sectors remain resilient.
In smaller cities, traditional retail remains strong due to higher delivery costs and scattered demand, with nearly 50% of consumers preferring a mix of online and offline shopping.
The Indian retail market is projected to reach USD 1,892 billion by 2029-30.
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