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Mayo Clinic settles over charity care policies that deterred low-income patients from seeking financial help.
Minnesota Attorney General's Office found that Mayo Clinic's charity care policies created barriers for low-income patients, sometimes deterring them from applying for financial assistance.
Following an investigation, Mayo Clinic reached a settlement to improve access to charity care and limit debt collection practices.
The settlement requires Mayo to streamline its application process and provide significant discounts to eligible patients, marking a shift in how the clinic handles medical debt for those in need.
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Mayo Clinic se asienta sobre las políticas de atención de caridad que disuadieron a los pacientes de bajos ingresos de buscar ayuda financiera.