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flag Mayo Clinic settles over charity care policies that deterred low-income patients from seeking financial help.

flag Minnesota Attorney General's Office found that Mayo Clinic's charity care policies created barriers for low-income patients, sometimes deterring them from applying for financial assistance. flag Following an investigation, Mayo Clinic reached a settlement to improve access to charity care and limit debt collection practices. flag The settlement requires Mayo to streamline its application process and provide significant discounts to eligible patients, marking a shift in how the clinic handles medical debt for those in need.

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