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SSA restricts phone changes to bank info for direct deposits to curb fraud, starting March 29.
The Social Security Administration (SSA) will no longer allow changes to direct deposit bank information over the phone to prevent fraud, as 40% of direct deposit fraud cases involve phone changes.
Starting March 29, beneficiaries must use the "my Social Security" service with two-factor authentication or visit a local SSA office to update bank details.
Other SSA phone services remain unchanged.
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SSA restringe cambios telefónicos a información bancaria para depósitos directos para frenar el fraude, a partir del 29 de marzo.