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flag New Zealand's public service met 97.8% of info request deadlines, yet complaints rose to 1,029.

flag New Zealand's public service responded to 97.8% of official information requests on time in the last six months, with an average response time of 13.2 working days. flag Of 39,809 requests, 9.7% were refused entirely. flag Complaints about handling these requests increased to 305, up from 238. flag The Chief Ombudsman reported a rise in overall complaints to 1,029, mainly due to refusals and delays.

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