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China's Pangdonglai grocery chain in Xuchang sees revenue surge by focusing on emotional shopping experiences.
China's grocery chain Pangdonglai has transformed shopping in Xuchang by focusing on feel-good spending and emotional appeal.
The store's innovative approach, including special lighting and services like pet daycare, has led to a surge in revenue, achieving 100 million yuan on a single day during Chinese New Year.
This success highlights a shift in consumer behavior towards valuing emotional and experiential elements, prompting other retailers and policymakers to adapt.
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La cadena de comestibles de China Pangdonglai en Xuchang ve un aumento de ingresos al centrarse en experiencias de compras emocionales.