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Spotify Premium users hear ads, frustrating subscribers as the company rolls out a fix.
Spotify Premium users have been hearing ads during their listening sessions for over a month, despite paying for an ad-free service.
The issue, affecting mobile, desktop, and web platforms, has frustrated users and made it difficult to reach support.
Spotify acknowledged the problem, suggesting users log out and back in, and has deployed a fix, though it's unclear if all users have been resolved.
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Los usuarios de Spotify Premium oyen anuncios, frustrando a los suscriptores mientras la compañía lanza una solución.