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Investigation underway after human error, not system failure, likely caused delays in Altadena fire alerts.
Los Angeles County's emergency alert system, provided by Genasys, was functioning correctly during the Eaton fire, according to the company.
The failure to send timely evacuation alerts to Altadena was likely due to human error rather than technical issues.
The system's longest lag time was 14 minutes.
An investigation is underway by local Congress members and an outside consulting firm to review the alert handling process.
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La investigación en curso después de un error humano, no de un fallo del sistema, probablemente causó retrasos en las alertas de incendio de Altadena.