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flag NSW government introduces 'patient flow concierges' at Maitland Hospital to reduce emergency wait times.

flag The New South Wales government plans to employ three "patient flow concierge officers" at Maitland Hospital to improve patient flow and reduce wait times in the emergency department. flag These staff will handle administrative tasks, freeing up medical staff to treat patients faster. flag Maitland Hospital saw a 43% on-time treatment rate in the last quarter, the worst on record. flag The government also aims to hire an extra staff member to improve access and flow across the Hunter New England health district and appoint a manager to support older patients with complex care needs.

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