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Missouri investigates Liberty Utilities over complaints of billing errors and poor service.
The Missouri Public Service Commission has launched an investigation into Liberty Utilities' billing and customer service practices, following numerous customer complaints about delayed or erroneous bills and poor service.
The investigation covers electric, water, and natural gas services provided by Liberty Utilities across Missouri.
The Commission will receive progress reports every three months, starting April 30.
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Missouri investiga Liberty Utilities por quejas de errores de facturación y mal servicio.