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Indian retail sees rapid e-commerce growth, yet 77% prefer in-store buys; stores adapt with tech.
Indian retail is rapidly changing, with quick commerce growing 280% in two years, and the e-commerce market expected to reach $220 billion by 2030.
Despite this growth, 77% of shoppers prefer combining online research with in-store purchases.
Brick-and-mortar stores, especially in smaller cities, are adapting with digital tools, while facing a 28% drop in foot traffic due to quick commerce's fast delivery services in urban areas.
The future of retail will likely be a mix of online and offline services, focusing on better technology use to enhance competitiveness and customer satisfaction.
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