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flag Australian homeowner's NBN connection hijacked, leading to proposed transfer validation reforms.

flag An Australian homeowner faced internet fraud when their NBN connection was hijacked by another provider, M2, who attempted to transfer the service to a different customer. flag The homeowner initially struggled to resolve the issue with their provider, Aussie Broadband, but eventually restored their connection. flag This incident highlighted the lack of proper identity verification in NBN transfers. flag A revised industry code is set to introduce a transfer validation process requiring customers to share a unique identifier, similar to a bank account number, to prevent such incidents in the future.

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