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flag Indian minister complains of broken seat on Air India flight, sparking service quality questions.

flag Union Agriculture Minister Shivraj Singh Chouhan complained of being assigned a broken seat on an Air India flight, sparking an investigation by the Directorate General of Civil Aviation (DGCA). flag Civil Aviation Minister Ram Mohan Naidu has asked Air India to address the issue. flag Air India apologized and promised to look into the matter. flag The incident has raised broader questions about the airline's service quality since its privatisation under the Tata Group.

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