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Indian minister complains of broken seat on Air India flight, sparking service quality questions.
Union Agriculture Minister Shivraj Singh Chouhan complained of being assigned a broken seat on an Air India flight, sparking an investigation by the Directorate General of Civil Aviation (DGCA).
Civil Aviation Minister Ram Mohan Naidu has asked Air India to address the issue.
Air India apologized and promised to look into the matter.
The incident has raised broader questions about the airline's service quality since its privatisation under the Tata Group.
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El ministro indio se queja de que se rompió el asiento en el vuelo de Air India, provocando preguntas sobre la calidad del servicio.