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Family alleges Loveholidays security flaw allowed scammers to access personal account.
A family claims online travel agent Loveholidays has a security loophole.
Marion Tyler mistakenly called a scammer while contacting Loveholidays and shared personal details, allowing scammers to access her account.
Even after changing her login details, her daughter-in-law could still access the account.
Loveholidays defends its two-factor authentication system, but the family reported the incident to Action Fraud and the Information Commissioner's Office due to data protection concerns.
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La familia alega que Loveholidays falla de seguridad permitió a los estafadores acceder a la cuenta personal.