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Quebec's auto insurance IT upgrade, aimed at saving money, now costs more and is slower than the old system.
Quebec's auto insurance board's $1.1 billion IT overhaul, intended to save money, has led to slower and more expensive services.
The new online portal, SAAQclic, now costs more to deliver services and takes 20% longer for tasks like issuing driver's licenses.
The old services were used more often, and the new system cost $500 million more than expected.
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La actualización de TI de seguros de Quebec, dirigida a ahorrar dinero, ahora cuesta más y es más lenta que el sistema antiguo.