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flag SBI bank executive's rude message to customer sparks social media debate on customer service standards.

flag Rattan Dhillon, an SBI Credit Card customer, shared a rude message from a bank executive about his pending payment, sparking a social media debate on customer service standards. flag Dhillon demanded an apology, and SBI responded by apologizing and promising to contact him. flag The incident has led many users to question the professionalism and ethics of the bank's customer service.

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