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SBI bank executive's rude message to customer sparks social media debate on customer service standards.
Rattan Dhillon, an SBI Credit Card customer, shared a rude message from a bank executive about his pending payment, sparking a social media debate on customer service standards.
Dhillon demanded an apology, and SBI responded by apologizing and promising to contact him.
The incident has led many users to question the professionalism and ethics of the bank's customer service.
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El grosero mensaje del ejecutivo del banco SBI al cliente provoca debate en las redes sociales sobre los estándares de servicio al cliente.