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Teleperformance invests $13M in AI company Sanas to improve global customer service through real-time accent adjustment.
Teleperformance, a French multinational, has partnered with Sanas, an AI company specializing in real-time speech understanding, to enhance its AI capabilities and improve customer experiences globally.
Teleperformance will invest $13 million and become the exclusive reseller of Sanas' technology, which adjusts speakers' accents in real-time to overcome communication barriers.
Sanas recently secured $65 million in funding, valuing the company at over $500 million, and plans to expand its technology and team, aiming to serve various industries like healthcare and retail.
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Teleperformance invierte $13M en la compañía de IA Sanas para mejorar el servicio al cliente global a través de ajustes de acento en tiempo real.