EY India report: Generative AI could boost India's retail sector productivity by up to 37% over five years.

A report by EY India predicts that adopting generative AI in India's retail sector could boost productivity by 35-37% in the next five years. Currently, 48% of Indian businesses have started testing AI solutions, and 32% are planning to invest. Key AI applications include personalized shopping, demand forecasting, and quality control, with future advancements expected in areas like AR and VR shopping and automated manufacturing. The report also notes that AI has already helped reduce costs and enhance customer satisfaction.

5 weeks ago
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