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Abby Thomas resigns from UK's Financial Ombudsman Service amid reform calls and criticism.
Abby Thomas, chief of the UK's Financial Ombudsman Service (FOS), has resigned amid calls for reform by Chancellor Rachel Reeves and criticism over the FOS's handling of car loan disputes.
Thomas, who faced pressure for the FOS's stance on mis-selling claims, was due to appear before MPs.
James Dipple-Johnstone will temporarily lead the FOS as chief ombudsman, while Jenny Simmonds will act as chief executive.
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Abby Thomas dimite del Servicio del Defensor del Pueblo Financiero del Reino Unido en medio de llamamientos a la reforma y críticas.