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flag Over 2,000 Australian retail sites had misleading return policies, breaching consumer law, prompting regulatory action.

flag The Australian Competition and Consumer Commission (ACCC) found that over 2,000 Australian retail websites have misleading return policies, potentially breaching Australian Consumer Law. flag Problematic practices include imposing time limits for returns and blanket "no refund" policies. flag The ACCC sent warning letters to businesses, leading to changes in their policies. flag In February 2024, Mazda was ordered to pay $11.5 million for misleading customers about their guarantee rights.

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