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Kenya Airways faces scrutiny over incident where passenger denied boarding, leading to alleged mistreatment.
Kenya Airways is under scrutiny after a Nigerian passenger, Gloria Omisore, was denied boarding in Nairobi due to lack of a Schengen visa for her connecting flight to Paris.
The incident escalated when Omisore was allegedly thrown out during a 17-hour layover, leading to a confrontation caught on video.
Kenya Airways claims Omisore threw used sanitary pads at staff, while Omisore alleges mistreatment.
The Nigerian Civil Aviation Authority has summoned Kenya Airways to review the incident, and an investigation is underway.
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Kenya Airways se enfrenta al escrutinio del incidente en el que un pasajero negó el embarque, lo que provocó presuntos malos tratos.