Dr. Suvrankar Datta escalates complaint against IndiGo for poor in-flight service and unresponsive crew.

Dr. Suvrankar Datta, a former AIIMS Delhi staff member, criticized IndiGo Airlines for poor service on a Bengaluru-Delhi flight. Issues included delayed delivery of his pre-booked meal and unresponsive crew to his calls for help, causing distress due to his borderline pre-diabetic condition. IndiGo apologized and promised to address the issue, but Dr. Datta plans to escalate the matter to the National Consumer Forum.

2 months ago
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