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Barclays' tech glitch on payday left over 1,200 customers unable to access online or mobile banking.
Barclays experienced a major technical issue on January 31, 2025, affecting over 1,200 customers who couldn't access their mobile or online banking services on payday.
The bank acknowledged the problem, apologizing and directing users to their website for updates.
Downdetector, a platform for reporting service disruptions, recorded the widespread issues, with most complaints about mobile and online banking.
Customers expressed frustration on social media, with some considering switching banks.
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El fallo técnico de Barclays en el día de pago dejó a más de 1.200 clientes incapaces de acceder a la banca en línea o móvil.